FAQ

General Questions

What is upcycling?

Upcycling is the creative process of giving new life to waste materials or unwanted products by transforming them into something beautiful and functional. Unlike recycling, which breaks materials down, upcycling creatively repurposes items to reduce waste and make a positive environmental impact. 

  • Get Creative: Transform old items into stylish fashion pieces.
  • Help the Environment: Reduce waste, save resources, and lower our carbon footprint.
  • Get Unique: Create one-of-a-kind items.
  • Support Circular Fashion: Keep materials in use longer and minimize waste
What is The Newless Method?
Our Method
How much does it cost to upcycle with Newless? 
Are you a sustainable business?

On-Demand Service

How does On Demand work?

With On Demand, upcycling is simple! Select one of our unique styles online, receive a measuring kit, pack your item, and send it back. In about 5 days, your garment will be transformed and ready to wear again!

What can I have upcycled using On Demand?
Are you open to collaborations?
How often do you change the On Demand styles?
Where does On Demand ship?
How long does On Demand take?
What if my pre-owned garment goes missing on the way to the designer?
What if I don’t have any pre-owned items to upcycle?
What if I don’t like my final piece?

Ready-to-Wear Service

How does Ready-to-Wear work?

Our Ready-to-Wear collection features pre-made, limited-edition pieces that are upcycled by hand. Each item is available in select quantities and ready to ship immediately—no wait required.

What makes Ready-to-Wear different from On Demand?
How often do you release new Ready-to-Wear drops?
Where does Ready-to-Wear ship?
What sizes are available in Ready-to-Wear?
Can I return or exchange a Ready-to-Wear piece?
Can I request a custom version of a Ready-to-Wear item?
Are you open to collaborations for Ready-to-Wear?
How do I know when new Ready-to-Wear pieces are available?

Pop-Ups and Events

When and where do you host events?

We host events at various locations and dates throughout the year. To stay updated on upcoming events, check our website’s events page or subscribe to our newsletter. If you have a venue in mind that you'd like to see us at, please share your suggestions! Contact us athello@newless.co.ukto discuss your ideas or inquire about private event bookings.

Are you open to collaborations?
What happens at an event?
What if I don’t have a pre-owned item to bring?
Do I need to book in advance for events?
Do you offer group bookings?
How does pricing work for events?
What should I wear to the appointment?
Is there food and beverage available to purchase?
What is your return policy for events?
What if I don’t like my item?